Privacy statement

What is a cookie?

We use cookies on this website. A cookie is a simple, small file that is sent with the pages of this website and stored by your browser on the hard drive of your computer. The information stored in this file can be sent back to our servers on a subsequent visit.

Use of session cookies

We use session cookies on woonhave.com. Session cookies allow us to see which parts of the website you viewed during your visit. We use this information to tailor our services as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted once you close your web browser.

Do the cookies of Woonhave contain information on

As part of the "Analytics" service, a Google cookie is placed on your computer via our website. We use this service to track and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics data for other Google services. The data collected by Google is anonymised as much as possible. Your IP address is definitely not provided. The information is transferred to and stored by Google on servers in the United States who I am? No. Your name, age, sex and other personal data are never stored in a cookie.

Enabling, disabling and deleting cookies

You can find more information about enabling, disabling and deleting cookies in the instructions and/or by using the Help function of your browser.

Google analytics

Google claims to adhere to the Safe Harbor principles and is associated with the Safe Harbor programme of the American Trade Department. This means that there is an appropriate level of protection for the processing of any personal data.

Right to view, correct or delete your data

You have the right to request access to your data, as well as the right to request the correction or deletion of your data. To prevent abuse, we may ask you to provide adequate proof of identification. In the case of access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find it in the settings of your browser.

Questions and complaints

If you have any questions or complaints after reading this statement, you can contact us via our contact form. Naturally, you can also contact us directly in the event of acute problems.

Cookieverklaring

Voor bewoners:

Reparatieverzoeken
Woonhave blijft voor u klaar staan, zowel telefonisch als per e-mail. Wel kan het wat langer duren voordat reparatieverzoeken worden afgehandeld. Met name niet-urgente zaken kunnen vertraging oplopen omdat onze aannemers eerst de calamiteiten zullen oplossen. Daarnaast wordt u met klem verzocht om de maatregelen van het RIVM op te volgen, alsook de instructies van de (onder)aannemer. Bent u ziek of verkouden? Laat dit dan vooraf weten.

Huurbetaling of opzeggen?
Heeft u problemen om de lopende huur te voldoen of wenst u (voortijdig) uw huurwoning te verlaten? Neem dan contact met ons op via administratie@woonhave.com. Omdat iedere situatie uniek is, bekijken we graag samen met u wat er mogelijk is.

Hygiëne rondom uw woning
Woont u in een appartementencomplex? Dan nemen wij waar mogelijk aanvullende maatregelen. Zoals het extra reinigen van lift(panelen), deurklinken etc. Daarnaast hebben wij ook uw hulp nodig. Probeer zoveel mogelijk afstand te houden van uw medebewoners, goed uw handen te wassen maar ook, als het mogelijk is, om alleen in de lift te stappen, of even te wachten. Heeft u suggesties voor extra (schoonmaak)maatregelen? Laat het ons weten via beheer@woonhave.com

Hoe gaat
Woonhave om
met Covid-19